Job Training Course Outline Week 1 - Introduction and Resume Monday Induction and Introduction - Intro Level Test, Bank, Money, Phones, Trains, General Living Tuesday Resume, Examples, Purpose, Layout, relevant information required, Memorisation Wednesday Australian Laws - General, Worker rights, Tax, Pension, Pay slips Thursday Introduction to working in Australia, Work culture, Dealing with managers and co-workers, Issues at work, Work safety Friday Vocabulary focus, Introduction to Hospitality Industry, General, Definitions, Types of Jobs, Case Study - Ayers Rock Resort Week 2 - Hospitality Industry continued Monday Vocabulary Test, Duties, Expectations at work, resort & hotel Tuesday Job video - Role Playing Exercises, customer & attendant, housekeeping, sales Wednesday Role playing exercises cont. Thursday Sign up for RSA Certification/Food Safety courses, Course Training Friday Interview vocabulary Introduction to Interviews, definition, expectations Week 3 - Interviews in detail Monday Vocabulary test, interview video example -discussion Tuesday Common Question and Model Responses Wednesday Interview styles and appropriate reaction Thursday Interview techniques - Rapport, Anecdotes, Body Language Friday Interview preparation - Research, Goals, Dress Code Week 4 - Interview practice and final review Monday Practicing interview techniques with instructor Tuesday Practicing continued and review of practice session Wednesday Final practice session Thursday Graded interview with instructor or 3rd party Friday Recap, interview review, after interview process, certification presentation, end of class party